FAQ

FAQ – Everything You Need to Know About Ordering

1. Are your items made in small quantities?
Yes, every item I design is produced in limited quantities. I believe in creating exclusive pieces that stand out. Once a design is sold out, there’s a chance it won’t be restocked—so if you see something you love, grab it while you can!

2. How long will it take to receive my order?
I take great care to ensure every piece meets my quality standards. For this reason, orders will take 4-6 weeks from the time they are placed.

HXL Beanies:
Manufacturing is complete, and they are ready to ship. (Updated 01/25/25)

3. Will I be updated about my order?
Definitely. I make it a priority to keep you updated at every stage, from processing to shipping. You’ll hear from me personally throughout the process so you feel connected to your purchase.

4. Do you offer free shipping?
Yes, I offer free shipping on all orders—no hidden fees, no surprises.

5. Do you accept returns or exchanges?
All sales are final because of the limited nature of my pieces. If there’s an issue with your order, let me know, and I’ll do my best to make it right.

6. Why are your pieces so exclusive?
I’m all about creating pieces that feel special and unique. Each design is released in small quantities, making sure you own something few others have.

7. Can I pre-order items that are sold out?
Once an item is sold out, there’s a chance it won’t be restocked. However, I’m always working on new designs, so keep an eye out for the next drop!

8. Are the garments pre-ordered?
Yes, all garments are pre-ordered. This allows me to ensure every piece is crafted to meet my high standards and gives you something truly special.

9. Can I track my package?
Yes, once your order is shipped, you’ll get tracking details so you can follow its journey to your door.

10. Can I make changes to my order?
If you need to make changes, please contact me within 24 hours of placing your order. After that, it’s full speed ahead!

11. Do you offer custom designs?
I don’t offer custom pieces at the moment. All my designs are pre-ordered with an exclusive, limited-edition approach.

12. Can I gift your items?
Of course! If you’re ordering as a gift, let me know at checkout, and I’ll include a personalized note in the package.

13. How can I stay updated on new releases?
Follow me on social media or sign up for my newsletter to be the first to hear about upcoming drops and new designs.

I’m committed to giving you a personal and unique shopping experience. If you have any other questions, feel free to reach out to me directly!